Appointment and Cancellation Policy

Effective Date: 9/17/2023

Sharon Christensen
Sharon Christensen
2024-01-29
Brenda was so kind and helped me hear so much better. I highly recommend them for your hearing problems.
Judith Turner
Judith Turner
2024-01-19
House of Hearing in Orem, Utah is a great place to go if you are hearing challenged. Brenda Devereaux in Orem is excellent! — Mike, in Heber , is also very helpful. Thanks for all you do!
Wolf Muelleck
Wolf Muelleck
2024-01-17
Brenda is quite pleasant and adjusted my Oticon aid so I can hear better. And she was able to answer my questions on the hearing test and related hearing issues I was experiencing.
Bruce Lamb
Bruce Lamb
2024-01-02
They were very helpful and very kind
Charles Moran
Charles Moran
2024-01-02
Awesome people. Always solves any problem. Highly recommend
Betty Argyle
Betty Argyle
2023-12-28
Brenda is very easy to talk to. She addresses all your concerns and answers all of your questions. She makes sure you are satisfied with your hearing aids. She goes above and beyond.
Lauren Kearl
Lauren Kearl
2023-12-07
My mom lost her hearing aid charger right before thanksgiving. The house of hearing was extremely helpful in getting her a new charger so quickly so she was able to enjoy the holidays. We had never been to them before, but we will be going to them for her hearing needs moving forward!
Shirley Harrison
Shirley Harrison
2023-12-07
Very informative
peggy johns
peggy johns
2023-12-06
They are the best!! I recommend them to all I meet!!!
Dougspad Robison
Dougspad Robison
2023-11-30
Fast and efficient

House of Hearing Aids Orem (“us,” “we,” or “our”) provides hearing-related services and solutions at our facility located at 212 W 520 N, Orem, UT 84057. We value your time and strive to provide excellent service to all our clients. This Appointment and Cancellation Policy outlines the terms and conditions related to scheduling appointments and cancellations. By scheduling an appointment with us, you agree to comply with this policy. If you do not agree with any part of this policy, please contact us to discuss any concerns.

1. Scheduling Appointments

To schedule an appointment with us, you can contact our office by phone at +1 (801) 221-1220during our store hours. Our store hours are as follows:

  • Monday: 8:30 am – 5:00 pm
  • Tuesday: 8:30 am – 5:00 pm
  • Wednesday: 8:30 am – 5:00 pm
  • Thursday: 8:30 am – 5:00 pm
  • Friday: 8:30 am – 5:00 pm
  • Saturday: Closed
  • Sunday: Closed

2. Appointment Confirmation

Once you have scheduled an appointment, we will provide you with confirmation details, including the date, time, and location of the appointment. Please review the confirmation information carefully and contact us if you have any questions or need to make changes.

3. Appointment Cancellation

If you need to cancel or reschedule your appointment, we kindly request that you provide us with at least 24 hours’ notice. This allows us to offer the appointment slot to other clients who may be in need of our services. You can cancel or reschedule your appointment by contacting our office during our store hours.

4. Missed Appointments

If you fail to show up for a scheduled appointment without providing us with prior notice or cancelation, it may result in a missed appointment fee. The missed appointment fee will be communicated to you at the time of scheduling and is designed to compensate for the time and resources allocated for your appointment.

5. Late Arrivals

We understand that unforeseen circumstances may cause you to arrive late for your scheduled appointment. However, please note that late arrivals may result in a shortened appointment duration to accommodate other scheduled appointments. If you anticipate being significantly delayed, please contact our office as soon as possible to discuss possible rescheduling.

6. Contact Us

If you have any questions, concerns, or wish to discuss our Appointment and Cancellation Policy, please contact us at:

  • House of Hearing Aids Orem
  • Address: 212 W 520 N, Orem, UT 84057
  • Phone: +1 (801) 221-1220
  • Email: [email protected]

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