Master Service Agreement
Effective Date: 9/17/2023
Janie Hawks2024-07-02I like it here and am pleased with their helpful service.
Brenda Burrows2024-07-02Brenda is the BEST!!!! She is great with my elderly mother. I won’t work with anyone but Brenda because so know I’m in good, professional and skilled hands!!!!
phil johnson2024-06-22You did well. Thank you.
Kevin Taggart2024-06-20Richard was professional and thorough. He really explained everything that he had done. He also gave us good options.
Bryan Wood2024-06-14Great service and friendly environment. They are knowledgeable and helpful in getting everything set up and going. I'm happy I found them and I'm loving my re-sound hearing aids.
Margaret Christensen2024-06-11Brought my mom here and they were very nice and saw her right away.
Pam Young2024-06-04Brenda took such good care of my Mother. She walked out like a NEW person. Hearing better than she has in a long while. Thank you house of hearing
Dougspad Robison2024-05-29Fast and efficient good at what she does love to come to appointments
Silvana L Echols2024-05-28Puntctuality, communication, outstanding service, great care.
This Master Service Agreement (“Agreement”) governs the provision of services by House of Hearing Aids Orem (“us,” “we,” or “our”) to our customers (“Customer” or “you”). This Agreement outlines the terms and conditions that apply to the services provided by us. By accessing or using our services, you agree to comply with this Agreement. If you do not agree with any part of this Agreement, do not access or use our services.
1. Scope of Services
We offer hearing aid-related services and solutions, including hearing assessments, hearing aid fittings, repairs, and consultations. The specific details of the services to be provided will be mutually agreed upon by us and the Customer and outlined in a separate agreement or work order.
2. Service Fees and Payment
The fees for our services will be communicated to you in writing and agreed upon before the commencement of any services. Payment terms and methods will also be specified in the separate agreement or work order. We reserve the right to modify our fees with prior notice.
3. Confidentiality
Both parties agree to keep confidential any non-public information received from the other party during the course of the engagement. This includes, but is not limited to, proprietary information, trade secrets, customer data, and any other information marked or identified as confidential.
4. Ownership and Intellectual Property
All intellectual property rights associated with the services, including but not limited to software, tools, documentation, and any other materials provided, will remain the property of House of Hearing Aids Orem or its licensors. The Customer shall not reproduce, modify, distribute, or create derivative works from the provided materials without our prior written consent.
5. Limitation of Liability
We shall not be liable to the Customer or any third party for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with the services provided under this Agreement. Our liability shall be limited to the total fees paid by the Customer for the specific services in question.
6. Termination
Either party may terminate this Agreement with prior written notice if the other party breaches any material term of this Agreement. Upon termination, the Customer shall pay for all services provided up to the termination date, and any outstanding fees or obligations shall become immediately due.
7. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Utah. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in Utah.
8. Contact Us
If you have any questions, concerns, or wish to discuss the terms of this Agreement, please contact us at:
- House of Hearing Aids Orem
- Address: 212 W 520 N, Orem, UT 84057
- Phone: +1 (801) 221-1220
- Email: [email protected]