Master Service Agreement

Effective Date: 9/17/2023

Sharon Christensen
Sharon Christensen
2024-01-29
Brenda was so kind and helped me hear so much better. I highly recommend them for your hearing problems.
Judith Turner
Judith Turner
2024-01-19
House of Hearing in Orem, Utah is a great place to go if you are hearing challenged. Brenda Devereaux in Orem is excellent! — Mike, in Heber , is also very helpful. Thanks for all you do!
Wolf Muelleck
Wolf Muelleck
2024-01-17
Brenda is quite pleasant and adjusted my Oticon aid so I can hear better. And she was able to answer my questions on the hearing test and related hearing issues I was experiencing.
Bruce Lamb
Bruce Lamb
2024-01-02
They were very helpful and very kind
Charles Moran
Charles Moran
2024-01-02
Awesome people. Always solves any problem. Highly recommend
Betty Argyle
Betty Argyle
2023-12-28
Brenda is very easy to talk to. She addresses all your concerns and answers all of your questions. She makes sure you are satisfied with your hearing aids. She goes above and beyond.
Lauren Kearl
Lauren Kearl
2023-12-07
My mom lost her hearing aid charger right before thanksgiving. The house of hearing was extremely helpful in getting her a new charger so quickly so she was able to enjoy the holidays. We had never been to them before, but we will be going to them for her hearing needs moving forward!
Shirley Harrison
Shirley Harrison
2023-12-07
Very informative
peggy johns
peggy johns
2023-12-06
They are the best!! I recommend them to all I meet!!!
Dougspad Robison
Dougspad Robison
2023-11-30
Fast and efficient

This Master Service Agreement (“Agreement”) governs the provision of services by House of Hearing Aids Orem (“us,” “we,” or “our”) to our customers (“Customer” or “you”). This Agreement outlines the terms and conditions that apply to the services provided by us. By accessing or using our services, you agree to comply with this Agreement. If you do not agree with any part of this Agreement, do not access or use our services.

1. Scope of Services

We offer hearing aid-related services and solutions, including hearing assessments, hearing aid fittings, repairs, and consultations. The specific details of the services to be provided will be mutually agreed upon by us and the Customer and outlined in a separate agreement or work order.

2. Service Fees and Payment

The fees for our services will be communicated to you in writing and agreed upon before the commencement of any services. Payment terms and methods will also be specified in the separate agreement or work order. We reserve the right to modify our fees with prior notice.

3. Confidentiality

Both parties agree to keep confidential any non-public information received from the other party during the course of the engagement. This includes, but is not limited to, proprietary information, trade secrets, customer data, and any other information marked or identified as confidential.

4. Ownership and Intellectual Property

All intellectual property rights associated with the services, including but not limited to software, tools, documentation, and any other materials provided, will remain the property of House of Hearing Aids Orem or its licensors. The Customer shall not reproduce, modify, distribute, or create derivative works from the provided materials without our prior written consent.

5. Limitation of Liability

We shall not be liable to the Customer or any third party for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with the services provided under this Agreement. Our liability shall be limited to the total fees paid by the Customer for the specific services in question.

6. Termination

Either party may terminate this Agreement with prior written notice if the other party breaches any material term of this Agreement. Upon termination, the Customer shall pay for all services provided up to the termination date, and any outstanding fees or obligations shall become immediately due.

7. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Utah. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in Utah.

8. Contact Us

If you have any questions, concerns, or wish to discuss the terms of this Agreement, please contact us at:

  • House of Hearing Aids Orem
  • Address: 212 W 520 N, Orem, UT 84057
  • Phone: +1 (801) 221-1220
  • Email: [email protected]

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