HIPAA Policy

Effective Date: 9/17/2023

Sharon Christensen
Sharon Christensen
2024-01-29
Brenda was so kind and helped me hear so much better. I highly recommend them for your hearing problems.
Judith Turner
Judith Turner
2024-01-19
House of Hearing in Orem, Utah is a great place to go if you are hearing challenged. Brenda Devereaux in Orem is excellent! — Mike, in Heber , is also very helpful. Thanks for all you do!
Wolf Muelleck
Wolf Muelleck
2024-01-17
Brenda is quite pleasant and adjusted my Oticon aid so I can hear better. And she was able to answer my questions on the hearing test and related hearing issues I was experiencing.
Bruce Lamb
Bruce Lamb
2024-01-02
They were very helpful and very kind
Charles Moran
Charles Moran
2024-01-02
Awesome people. Always solves any problem. Highly recommend
Betty Argyle
Betty Argyle
2023-12-28
Brenda is very easy to talk to. She addresses all your concerns and answers all of your questions. She makes sure you are satisfied with your hearing aids. She goes above and beyond.
Lauren Kearl
Lauren Kearl
2023-12-07
My mom lost her hearing aid charger right before thanksgiving. The house of hearing was extremely helpful in getting her a new charger so quickly so she was able to enjoy the holidays. We had never been to them before, but we will be going to them for her hearing needs moving forward!
Shirley Harrison
Shirley Harrison
2023-12-07
Very informative
peggy johns
peggy johns
2023-12-06
They are the best!! I recommend them to all I meet!!!
Dougspad Robison
Dougspad Robison
2023-11-30
Fast and efficient

House of Hearing Aids Orem is committed to protecting the privacy and security of health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. This HIPAA Policy outlines our practices and procedures for safeguarding protected health information (PHI) and our commitment to maintaining HIPAA compliance.

Definitions

  1. Protected Health Information (PHI): PHI includes any individually identifiable health information held or transmitted by House of Hearing Aids Orem, regardless of the form or medium.
  2. Covered Entity: House of Hearing Aids Orem is considered a “covered entity” under HIPAA and is required to comply with the relevant regulations.

Privacy Rule

House of Hearing Aids Orem adheres to the Privacy Rule under HIPAA, which governs the use and disclosure of PHI. The following are key aspects of our Privacy Rule compliance:

  1. Notice of Privacy Practices: We provide a Notice of Privacy Practices to individuals describing how their PHI may be used and disclosed and their rights regarding their health information.
  2. Authorization: We obtain written authorization from individuals before using or disclosing their PHI, except for purposes permitted or required by law.
  3. Minimum Necessary Rule: We use, disclose, or request only the minimum amount of PHI necessary to accomplish the intended purpose of the use, disclosure, or request.

Security Rule

House of Hearing Aids Orem complies with the Security Rule under HIPAA, which sets standards for protecting PHI in electronic form. Our Security Rule compliance includes:

  1. Risk Analysis: We conduct regular risk assessments to identify and address potential security risks to PHI.
  2. Administrative Safeguards: We implement administrative policies and procedures to manage the selection, development, implementation, and maintenance of security measures to protect PHI.
  3. Physical Safeguards: We implement physical security measures to restrict access to facilities and equipment that contain PHI.
  4. Technical Safeguards: We use technical measures, such as access controls, audit controls, and encryption, to protect electronic PHI from unauthorized access or disclosure.

Breach Notification

In the event of a breach of unsecured PHI, House of Hearing Aids Orem will follow the appropriate breach notification requirements as outlined in HIPAA. We will promptly notify affected individuals and the U.S. Department of Health and Human Services (HHS) as required.

Employee Training and Education

We provide ongoing training and education to all employees and workforce members who handle PHI to ensure they are aware of their responsibilities and obligations under HIPAA.

Complaints and Reporting

Individuals have the right to file complaints if they believe their privacy rights under HIPAA have been violated. House of Hearing Aids Orem has established procedures for addressing and investigating such complaints.

Policy Review and Updates

This HIPAA Policy is subject to regular review and updates to ensure compliance with any changes in the law or best practices.

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