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212 W 520 N, Orem, UT 84057

HIPAA Policy

Effective Date: 9/17/2023

Janie Hawks
Janie Hawks
2024-04-30
I like it here and am pleased with my experience and with my hearing aid
Janet Carter
Janet Carter
2024-04-23
Let's see great place to get your ears checked courteous helpful. I'll be back. I'd do it again in a heartbeat
Dana Clark
Dana Clark
2024-04-20
Staff is friendly, knowledgeable, and helpful. They have a wide variety of products and know which one is best for you.
Terry Gardner
Terry Gardner
2024-03-26
I’ve been going to House if you’re for over four years. They have treated me with respect they understand my needs and have worked diligently to help me have the best hearing I could have I continue going to them because of the people that work there and how they respect and treat me, I highly recommend them to anyone that needs hearing improvement
Mary Valgardson
Mary Valgardson
2024-03-20
If you want the best in care, Brenda Devereaux is the one! You will not find a more compassionate, caring professional than her! She truly cares, listens and delivers your needs! There are not enough words to express how great she is! I recommend her wholeheartedly!
deborah hinman
deborah hinman
2024-03-20
Brenda spent so much time & care with my friend, Ellen (90 years old). She advised her about her current hearing aid. Told her she just needs adjustments so no need to buy new hearing aids. I would certainly go to her for my own hearing issues. Can't say enough about how great the House of Hearing experience was. thank you Deborah Hinman
Trinka Whatley
Trinka Whatley
2024-03-12
I would highly recommend seeing Brenda for your hearing needs. She was friendly, knowledgeable, thorough and spent time to explain everything to me.

House of Hearing Aids Orem is committed to protecting the privacy and security of health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. This HIPAA Policy outlines our practices and procedures for safeguarding protected health information (PHI) and our commitment to maintaining HIPAA compliance.

Definitions

  1. Protected Health Information (PHI): PHI includes any individually identifiable health information held or transmitted by House of Hearing Aids Orem, regardless of the form or medium.
  2. Covered Entity: House of Hearing Aids Orem is considered a “covered entity” under HIPAA and is required to comply with the relevant regulations.

Privacy Rule

House of Hearing Aids Orem adheres to the Privacy Rule under HIPAA, which governs the use and disclosure of PHI. The following are key aspects of our Privacy Rule compliance:

  1. Notice of Privacy Practices: We provide a Notice of Privacy Practices to individuals describing how their PHI may be used and disclosed and their rights regarding their health information.
  2. Authorization: We obtain written authorization from individuals before using or disclosing their PHI, except for purposes permitted or required by law.
  3. Minimum Necessary Rule: We use, disclose, or request only the minimum amount of PHI necessary to accomplish the intended purpose of the use, disclosure, or request.

Security Rule

House of Hearing Aids Orem complies with the Security Rule under HIPAA, which sets standards for protecting PHI in electronic form. Our Security Rule compliance includes:

  1. Risk Analysis: We conduct regular risk assessments to identify and address potential security risks to PHI.
  2. Administrative Safeguards: We implement administrative policies and procedures to manage the selection, development, implementation, and maintenance of security measures to protect PHI.
  3. Physical Safeguards: We implement physical security measures to restrict access to facilities and equipment that contain PHI.
  4. Technical Safeguards: We use technical measures, such as access controls, audit controls, and encryption, to protect electronic PHI from unauthorized access or disclosure.

Breach Notification

In the event of a breach of unsecured PHI, House of Hearing Aids Orem will follow the appropriate breach notification requirements as outlined in HIPAA. We will promptly notify affected individuals and the U.S. Department of Health and Human Services (HHS) as required.

Employee Training and Education

We provide ongoing training and education to all employees and workforce members who handle PHI to ensure they are aware of their responsibilities and obligations under HIPAA.

Complaints and Reporting

Individuals have the right to file complaints if they believe their privacy rights under HIPAA have been violated. House of Hearing Aids Orem has established procedures for addressing and investigating such complaints.

Policy Review and Updates

This HIPAA Policy is subject to regular review and updates to ensure compliance with any changes in the law or best practices.

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