1. Information We Collect
1.1 Personal Information
When you visit our Website, we may collect personal information that you voluntarily provide to us. This may include your name, email address, phone number, postal address, and any other information you choose to provide in the context of interacting with our services. We may also collect personal information when you sign up for our email newsletter or promotional updates.
1.2 Automatically Collected Information
2. Use of Information
2.1 Personal Information
We may use the personal information we collect to:
- Provide and deliver our services, including scheduling appointments and assisting with hearing aid selection and fitting.
- Respond to your inquiries, requests, or comments.
- Send you administrative information, such as confirmations, invoices, technical notices, updates, and security alerts.
- Communicate with you about promotions, upcoming events, and other news relating to our services, unless you have opted out of such communications.
- Customize and personalize your experience on our Website.
- Improve our products, services, and overall customer experience.
- Comply with applicable laws, regulations, or legal processes.
- Protect our rights, property, and safety, as well as the rights, property, and safety of our users or others.
2.2 Automatically Collected Information
We may use automatically collected information for various purposes, including:
- Analyzing trends, administering the Website, and tracking users’ movements.
- Gathering demographic information about our user base.
- Remembering your preferences and providing a more personalized experience.
- Monitoring and preventing fraud, security breaches, or other harmful activities.
- Enhancing our services and developing new features.
3. Email Capture and Usage
When you sign up for our email newsletter or promotional updates, we collect your email address. We use this information to send you relevant information about our services, promotions, upcoming events, and news. You may choose to unsubscribe from these communications at any time by following the instructions provided in the emails or by contacting us directly. We do not sell or rent your email address to third parties.
4. Google Ads and Facebook Ads Pixels
Our Website uses Google Ads and Facebook Ads pixels, which are conversion tracking tools provided by Google and Facebook respectively. These tools allow us to measure the effectiveness of our advertising campaigns and tailor our marketing messages to specific audiences. These pixels may collect information such as your IP address, browser type, operating system, and website activity.
The information collected by these pixels is used solely to improve our advertising efforts and optimize our marketing strategies. It doesn’t personally identify you, and we do not merge or associate this information with your personal information unless you have given us explicit consent for such association.
You can opt out of Google Ads and Facebook Ads tracking by adjusting your ad preferences or by using ad-blocking tools. Please refer to the respective privacy policies of Google and Facebook for more information on their data practices and how to manage your preferences.
5. Disclosure of Information
We may disclose your information to the following entities and for the following purposes:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These service providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Website of any such change in ownership or control of your personal information.
- Consent: We may disclose your information to third parties if we have obtained your consent to do so.
6. Data Security
We implement reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your information and assume no liability for any disclosure due to errors in transmission, unauthorized access, or other breaches of security.
7. Third-Party Links
8. Children’s Privacy
Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected personal information from a child under 16, please get in touch with us immediately, and we will take appropriate steps to remove such information.
10. Contact Us
- House of Hearing Aids Orem
- Address: 212 W 520 N, Orem, UT 84057
- Phone: +1 (801) 221-1220
- Email: [email protected]